Refund policy

Return & Refund Policy

At Far Together, we want you to be happy with your purchase. Please review product descriptions and size guides carefully before placing your order.

Returns & Exchanges
If you receive an item that is defective, damaged, or different from what you ordered, please contact us within 7 days of receiving or collecting your order. Please provide your order number and clear photos of the item so we can assist you.

For size-related returns or exchanges, items must be unworn, unused, unwashed, with original tags and packaging, and in resalable condition. Please contact us within 7 days of receiving or collecting your order before returning any item.

For hygiene reasons, items such as sports bras and other intimate garments cannot be returned once worn or tried on, except where the item is defective or incorrect.

Return Costs
Where an item is defective, damaged, or incorrect, Far Together will assist with the appropriate return or replacement arrangements. For approved change-of-size or change-of-mind returns, the customer is responsible for return delivery costs.

Refunds
Approved refunds will be processed after the returned item has been received and inspected. Where possible, refunds will be made using the original payment method. Processing times may vary depending on the payment method or financial institution.

Order Cancellations
If you wish to cancel an order, please contact us as soon as possible. Once an order has entered processing or fulfilment, cancellation may no longer be possible.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

For return, exchange, cancellation, or refund assistance, please contact Far Together using the contact details provided on our store.